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Speak up for good government.

Adapted from the Poynter Institute's "How to Spot Misinformation Online" course



Social media platforms weren’t developed with facts and truth in mind. Before you share a post you've seen on Facebook, Twitter, or any other site, it's best to do a fact-check.


Here are 3 questions to ask yourself before sharing:

  1. Who’s behind the information, and would they benefit from you sharing this info?

  2. What’s the evidence?

  3. What are other sources saying?



…and 4 warning signs to watch for:

  1. Stirs up strong feelings (e.g., surprise or disgust)

  2. Seems to confirm your opinion or worldview

  3. No date or author

  4. Comes from an unverified account*, or a non-expert

*On platforms like Twitter and Instagram, verified accounts have a blue checkmark.


How false news sites work


False news websites are designed to look like authentic news sites, but they are actually run by misinformers looking to push debunked narratives or make advertising money by harvesting your clicks.


These sites will use layouts and names that mimic professional newspapers, but the stories are inaccurate or one-sided. Health Impact News is a prominent example.


To check authenticity, look for author, byline, and “about” page.


The role of social media algorithms


Social media platforms show you posts that make you want to stay on their websites; the goal is for you to stay engaged and share.


That’s where algorithms come in. Algorithms help predict what you like or are interested in based on what you previously viewed or interacted with.


The problem? If you only see posts from people and organizations you agree with, you’re more likely to share or interact with those posts. This is due to confirmation bias: a way of thinking in which you might remember, search for, read or interpret information in a way that confirms your world view. If you don't check your bias, you may not do the proper fact-checking required to ensure that you're not sharing misinformation.


What you can do


  • Have a healthy news diet. This means a variety of news sources and following people with various points of view.

  • Lateral reading is a great way to research the reliability of online information. It requires you to open multiple tabs to gain further information about a subject or information source.

  • Refine your web searches. If you put quotes around a set of words or phrases, your search will be limited to the exact phrase you placed in quotes.

    • Using "AND" in all capital letters means both terms must be present in the results.

    • Using "OR" in all capital letters tells the search engine that one or the other terms need to be present.

    • Using a minus sign (-) will exclude the term from your search.

    • To search for something on a specific website, add the phrase: "site:mywebsite.com"

  • Reading upstream will take you right to the source of the claim or information you come across online.

    • Click on embedded links to get to the source information.

    • Read past the headline.

    • Check the date on the article you're reading or video you're watching.

  • Reverse image search is the simplest way to check the authenticity of an image.

    • This can often be accomplished by right clicking on an image (select “Search Google for Image” in the drop down).

    • On Safari you need to save the image on your desktop, then go to images.google.com. click on the camera icon on the right side of the search bar, and click on “upload an image.”


Tips for navigating challenging conversations about misinformation

  • Be transparent and stick to the facts, including sources and showing how you checked the facts.

  • When responding to misinformation, keep the relationship first.

    • Keep your emotions in check.

    • Don’t get personal.

    • Listen and empathize.



Free tools

  • Politwoops: Maintained by nonprofit investigative newsroom Pro Publica, this tool archives deleted tweets from notable politicians.

  • The Markup: This nonprofit investigative news organization created lets you check out social media feeds of those you might disagree with.



Here's the April 2022 edition of the Speak Up for Good Government newsletter. Regardless of which holiday(s) you celebrate, I hope yours has been good.


This month’s newsletter focuses primarily on these two guiding principles:

The graph below shared by Dr. Steven Kull, Director of the Program for Public Consultation (PPC) at the University of Maryland, at February’s webinar for the American Society for Quality’s (ASQ) Government Division is one illustration of the severe erosion of trust in our government.


Although I could not find similar infographics to reflect the decline in trust of our electoral processes and decline in trust of the information we receive, I have seen reports that reflect a bipartisan erosion of trust in both of these items.


Shortly after the Russian invasion of Ukraine, I personally witnessed much of the confusion, misinformation, and disinformation that is fueling this distrust. I heard differing statements from close friends and family regarding the cause of the war, I witnessed uncertainty on whether to believe the Russian or Ukranian narrative, and heard many different perspectives on the cause of high gas prices, and our ability to counter the high gas prices.

Most people don't have the time or interest in wading through the many sources of information available. Most of us are inclined to gravitate towards sources that confirm our perspective, and many of us get so frustrated that we simply "tune out".


Here are links to information about the expansion of NATO and relations with Russia, about Russia's Commodity Exports, and an article about what it would take to replace Russian Imports. This information is readily available and easy to find, but doing so can be very time-consuming.


In the months ahead, I plan to take a media literacy course and hope to share some simple techniques with our subscribers.


The American Society for Quality (ASQ) Center for Electoral Quality and Integrity (CEQI) is working on the development of quality standards that can be leveraged to objectively determine the extent to which electoral processes make it "easy to vote and hard to cheat". The goal is to have a draft standard in place for the 2024 election that can be used to assess the degree to which state and local election processes meet voter expectations and can be used to assess the "maturity" of state and local election processes. I will be participating in and promoting this work.


Earlier this month the CEQI leader and I were fortunate to have a conversation with leaders from Issue One. Issue One is actively working on bipartisan legislative solutions to improve our election system. We look forward to ongoing communication and collaboration on our respective efforts. Both the legislative approach and the development and adoption of an objective standard are long-term projects that will take patience and perseverance.


Trust in the information that we receive, and the ability to freely and fairly cast our votes based on information we receive are cornerstones to an effective democracy.


I want to once again remind everyone how fragile democracy can be and how important it is to protect our democracy here at home! I found this editorial on the Ukraine war in the April 7 edition of the Solon, Ohio community paper very poignant.


Have a great month.


Allan


Welcome to the March 2022 edition of the Speak Up for Good Government newsletter.


To kick off this month’s newsletter I want to bring us back to the principles that guide this work:

  • Free and fair elections for all

  • Accurate and unbiased voter info

  • Commitment to problem solving

  • Respect for opposing views

  • Account for regional differences

  • Partnership with the public

  • No more conflicts of interest

  • Commitment to excellence

Using these eight principles as a backdrop, here are some key points shared by Dr. Steven Kull, Director of the Program for Public Consultation (PPC) at the University of Maryland, at last month’s webinar for the American Society for Quality’s (ASQ) Government Division.


1. There is strong bipartisan support for greater public influence on government decision-makers.


2. If Congress were more actively influenced by the people, they would be more likely to find common ground.


3. Public policy consultation can identify solutions with strong bipartisan support to difficult problems. Take, for example, Social Security reform. These bipartisan recommendations would address two-thirds of the financial shortfall in the Social Security trust fund and are strongly endorsed by voters, regardless of party affiliation and region of the country.


I am a strong advocate for the Program for Public Consultation's work, which aligns closely with several of Speak Up for Good Government's main principles:

In next month’s newsletter, I will provide additional details on work initiated by ASQ’s Government Division to develop a standard that objectively measures the quality and integrity of government electoral processes. In addition, I will touch on misinformation and the importance of fact-checking using the Russian invasion of Ukraine and the impact on energy supplies and energy pricing as a point of reference.


As we watch with horror the events in Ukraine, I want to remind everyone how fragile democracy can be and how important it is to protect our democracy here at home!



Have a great month.


Allan

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